Software As A Service License Agreement Sample

Of course, your agreement can include both SaaS and on-premise software. A saaS provider can provide its main offering online, but also provide an application for customers` computers – something that helps these machines talk to the online service. Don`t be disturbed. What you need there is a software license that covers an installed application included in the largest SaaS subscription agreement. The license only applies to the installed application and not the SaaS system on the vendor`s computers. If you choose to use a template, you should verify this decision. For example, it may make economic sense to use a template for a new, untested service. However, if the service starts to make large sums of money, you should ask a lawyer to check, advise and update the document. We publish a series of SaaS and Hosted service contracts. Each document is available in two forms: as a downloadable MS Word template for website and online document contracts in Docular. With Docular, you can edit the document online and download it to your computer after editing it.

You can download at any time in a variety of formats. Some people call this a license for the service, but it almost indicates some kind of copyright license. As the owner owner, you don`t even want to imply that your customer owns intellectual property rights in your protected software. Fourth, for many B2B services and for some B2C services, there may be users of the service who are not your customers and therefore are not directly bound by the terms of use. In these cases, you can introduce additional documents that are mandatory for both customers and non-users. Examples of such documents are end-user license agreements and acceptable use guidelines. This agreement governs the provision of software as-a (SaaS) services to customers via the Internet. Fifth, a minority of SaaS and cloud services allow users to establish contractual relationships with others, for example with contracts for services, physical goods or digital goods. In some cases, it may be beneficial to provide standard documentation to address these relationships. Documentation can be provided as mandatory or standard documentation.

In any case, you should carefully rewrite your responsibility with regard to the provision of such documents: you are not acting as a lawyer for your clients. First of all, you need terms of use – even though they may be called something else. They can be called “user agreement” or “cloud service contract” or something else. This SaaS agreement, our saaS terms and conditions, and our cloud terms of service are examples of terms of use. Whatever the name of the document, its function is to regulate the legal relationship between a service provider and its customers. The terms of use contain provisions relating to the obligation of essential services, the payment of fees, the duration of the contract and its termination, the liability of the parties between them, etc. In some cases, the terms of use are supplemented by additional specific documents such as data processing agreements and service level agreements. Many software-as-a-service (SaaS) agreements grant a “license” to use the vendor`s software. It`s a mistake. Licenses apply to on-premise software. SaaS is a service, as the name suggests, and it doesn`t need a license.

And if you`re the provider, a license can hurt you. SLAs can be used as shields for service providers and not as swords for customers. It`s not uncommon to see low service level obligations full of exceptions backed by ridiculous service credit offerings. As a result, customers should not console themselves with the existence of an SLA – it all depends on the content.